Receptionist/Patient Services Coordinator (ID 7346)

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Medical Front Office & Scheduling
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Receptionist/Patient Services Coordinator - NE Portland, OR

Receptionist/Patient Services Coordinator (ID 7346)

Job Details

In a competitive hiring environment, job seekers get better results working with a staffing service. Med-X Staffing Services has the inside track on some of the hottest new healthcare jobs and gain a powerful advocate working on your behalf.

Med-X Staffing Services seeks to place (2) Patient Services Coordinators (Medical Receptionist) with a minimum of 1-year of current physician office or clinic experience. Patient Services Coordinators will perform a wide range of duties to support busy specialty clinics. The clinic provides excellent benefits and supports its staff.

Interested candidates will have a friendly demeanor, great positive attitude, and customer-focused work ethic and be able to multi-task in a fast-paced environment. * These are immediate openings to fill.*

The Patient Services Coordinator at works well with patients, and department managers. Possess strong communication and team skills with the ability to receive and deliver feedback. They have a solution driven approach to problem-solving and inspire trust in team members and patients.

·        Daily Responsibilities Include:

·        Greets patients and facilitates needs.  

·        Familiarize with the staffing each day.  

·        Facilitate patient processes with check-in.  

·        Prepare for upcoming appointments; forms, changes status, etc.  

·        Ensure records are filed correctly and new patient paper work is completed accurately.  

·        End of day duties for front desk.  

·        Assist with implementation of new patients/clients.  

·        Communicate with new clients/patients; develop rapport where appropriate.  

·        Provided clinic and provider information as needed.  

·        Work side-by-side with providers and other clinic staff.  

·        Problem solve and resolve client issues.  

·        Collaborate with other departments to ensure patient satisfaction.  

·        Attends all team meetings and is an active participant.  

·        Participates in clinical infection prevention by daily cleaning of the clinic.  

·        Maintains safe, secure and health work environments by following and enforcing standards and procedures, complying with legal regulations.  

·        Maintains patient confidence and protects operations by keeping patient care information confidential.  

·        Enhances health care practice reputation by taking ownership, showing flexibility by accomplishing new and different requests, exploring opportunities to add value to job performance.  

·        Minimum Qualifications:

·        1-2+ years professional experience in customer/client management  

·        Excellent verbal and written communication skills  

·        Professional phone etiquette and ability to effectively work a multi-line phone system

·        High level interpersonal skills, including customer service  

·        Demonstrated record of reliable attendance and punctuality  

·        Preferred Qualifications:

·        Experience in a healthcare setting  

·        Evidence of organization commitment through long tenure with prior employers  

·        Essential Physical Functions:  

·        Must be able to stand and sit for long periods of time.  

·        Must be able to hear and speak verbal instructions.  

·        Must be able to read and write coherently.    

Salary $19 - 20/hour

Sign-on bonus of $500

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Job Type

Full-Time